DELIVERY & RETURNS
INFORMATION ON DELIVERY
- Delivery to U.K. mainland free on all orders by First Class Royal Mail.
- Order received by 4pm will be dispatched same day. The customers usually receive the following day.
- An email will be sent with your tracking number once your order has been despatched.
- Next day delivery by courier will incur extra cost. Text +447976359934.
- Please note there will not be delivery on Sundays and bank holidays.
INFORMATION ON RETURNS
- ASSOTS Ltd. sincerely hopes that you will love your order; however, if you wish to change your mind, you can return any item within 21 days for a refund or replacement.
- We have stringent quality control, therefore, return is rare. However, if you wish to return we have the following policy:
- The bag should be returned in original packing and in good condition.
- Free return at our cost for orders over £30.
- Returns accepted at customer's cost on orders under £30
Our return’s address is ;
24, Graham Road,
We insure quality control but if by chance you find the item faulty, we will be happy to accept return free of cost and we advise you to email us at email@example.com or text message on +447976359934 with the full details including the order reference number and the issue with the item/s. We will be happy to replace it at our cost.