INFORMATION ON REFUND & RETURNS

For all returns & order-related queries, please contact us at customerservice@assots.co.uk

  • ASSOTS Ltd. sincerely hopes that you will love your order; however, if you wish to change your mind, you can return any item within 30 days for a refund or replacement.
  • We have stringent quality control, therefore, return is rare. However, if you wish to return, please note that the bag should be returned in original packing and in unused condition. 

Our return’s address is ;

Assots. Limited
279 Wyndhurst Road,
B33 9DL 
Birmingham
United Kingdom 

If by chance you receive the item faulty, we will be happy to accept return free of cost and we advise you to email us at customerservice@assots.co.uk with the full details including the order reference number and the issue with the item/s. We will be happy to replace it at our cost.